Klaviyo

Klaviyo is the only CRM built for B2C Brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution. With your data all in one place, you can know, engage, and grow your audience like never before.

The integration between Sparkfly and Klaviyo enables brands to seamlessly connect their customer engagement channels (email, SMS, and CDP) with real-time offer management, transaction data, and in-store redemptions. This allows brands to deliver personalized, data-driven promotions and loyalty experiences that drive customer engagement and revenue.

1. Personalized Offer Delivery & Redemption Tracking
   • Brands can send dynamic, single-use offers via email and SMS based on customer segmentation within Klaviyo. Sparkfly ensures real-time tracking of offer redemptions, connecting online engagement to in-store transactions.
2. Loyalty & Retention Campaigns
   • With Sparkfly’s integration, brands can trigger automated email/SMS campaigns for loyalty members based on purchase behavior, engagement history, or location. This helps increase repeat visits and customer retention.
3. Automated Review Requests & Feedback Loops
   • After a purchase or offer redemption, customers can receive automated review requests. Sparkfly’s transaction data can help brands measure how post-purchase engagement influences future behavior.