Sparkfly – POS Middleware

Build Your Dream Customer Engagement Ecosystem With Sparkfly’s Intelligent Middleware

Seamlessly integrate all ordering and engagement technologies to revolutionize how you engage with customers and drive profitability. Our award-winning technology, backed by 21 US Patents, empowers brands to build transformational customer acquisition, engagement & loyalty, and retention ecosystems through agile, real-time connectivity.

POS Middleware

Single Service Layer

Normalizes Offer Management, Loyalty, and Transaction Data Capture processes for frictionless commerce across all ordering technologies such as in-Store POS, Kiosk, Online Ordering, Mobile Apps, and Tableside Tablets.

Dynamic Offer & Loyalty Interface

Enable consistent employee and customer experiences across all ordering platforms for all engagement programs.

Closed-Loop Ad Tracking

Analyze real-time sales data linked directly to campaign/channel performance and optimize in real-time for maximum ROI.

Data Capture & Orchestration

Transaction Data Capture

Real-time customer and transaction data capture across all ordering platforms.

Real-Time Data Orchestration

Feeds detailed customer behavior and purchase data to all technologies in the ecosystem maximizing insight and engagement opportunities.

Customizable Reporting

Configure reports and analyze data most meaningful to increasing productivity, engagement, and profitability.

Customer Engagement

Best-In-Class Ecosystem Connector

Enables your ability to select and seamlessly integrate with preferred customer engagement technologies such as CDP, CRM, Messaging, Journey Automation, and Customer Service platforms.

Personalized Retargeting

Leverage individual customer purchase and engagement data for prescriptive segmentation and real-time re-engagement.

Eliminating Platform Overlap

Remove duplicative services when all-in-one providers collide by integrating best-in-class technologies. Your technology partners should be collaborating not competing.

Ongoing Support and Consulting

Our commitment to your success doesn’t end with implementation. Our consulting practice offers ongoing support, ensuring your unique business needs are met and providing recommendations for continuous innovation and growth

Client Success Stories

Discover how industry leaders like Chipotle, Bojangles, and First Watch are leveraging Sparkfly’s innovative functionality to enhance customer engagement and drive business growth.

Empower Your Business with Sparkfly

Transform your customer engagement stack, create a marketing technology strategy, and unlock the full potential of your business growth. Our experts are ready to evaluate your needs and guide you through every step of the process.