Sparkfly – Loyalty
SPARKFLY REWARDS
A loyalty engine designed to enable personalized marketing strategies uniquely tailored to guest preferences and purchase behaviors
Through sophisticated integrations with best-in-class CRM, Messaging, Journey, and CDP platforms, Sparkfly Rewards acts as the foundational loyalty orchestration layer bringing to life known customer programs proven to increase frequency, spend, and menu exploration.
Staying true to our core competencies, Sparkfly Rewards was built to fit like a puzzle piece into marketing tech stacks, eliminating duplicative capabilities across platforms, and streamlining real-time interactions with CRM, Messaging, Journey, and CDP platforms engaging customers with the right messaging and rewards at the optimal times.
Flexible Programs to Meet Your Needs
Points–Based Rewards Exchange
Customers earn bankable points through purchases or activities that they exchange for various rewards, merch, or experiences.
Point Threshold Based Rewards
Encourage continued engagement by enabling customers to unlock rewards when they reach specific point milestones.
Digital Cashback
Offer customers a percentage of their purchase amount back as digital currency or credit.
Surprise & Delight
Strategically reward customers with unexpected perks or gifts to enhance their experience and loyalty.
Challenges
Gamify customer engagement through contests and activities that drive customers to take action.
Subscription Programs
Offer customers exclusive benefits, discounts, or products in exchange for a recurring fee.
Referral & Influencer Programs
Incentivize customers to refer friends or promote the brand, rewarding both the referrer and the new customer.
Retro Claim Processes
Let customers claim rewards or points for past purchases or activities, ensuring no missed opportunities.
Enhanced Reporting
Access detailed analytics and insights into customer behavior and program performance to optimize your strategies.
Client Success Stories
Discover how industry leaders like Chipotle, Bojangles, and First Watch are leveraging Sparkfly’s innovative functionality to enhance customer engagement and drive business growth.
Empower Your Business with Sparkfly
Transform your customer loyalty strategy and unlock the full potential of your business growth. Our experts are ready to evaluate your needs and guide you through every step of the process.