Author Archives: kreg

How to Inspire Long-term Loyalty

Discounts may attract a moth to a flame, but they’re just a flash in the pan when it comes to true brand loyalty. If you’re looking to build a lasting loyal customer base, you have to look beyond the transaction … Read More

Penn Station East Coast Subs Taps Sparkfly to Build Best-In-Class Customer Engagement Ecosystem

Penn Station East Coast Subs, a fast-casual sandwich franchise, has selected Sparkfly, an award-winning retail technology solutions company, to build a world-class digital customer engagement ecosystem. Penn Station will leverage Sparkfly’s Offer & Reward Management Platform, Middleware and Digital Wallet solutions to connect … Read More

2023 RTIH Innovation Awards winners announced at glittering ceremony in central London last night — Retail Technology Innovation Hub

Instacart, Poshmark, Intuit Mailchimp, Best Buy and Poppi are finalists for this year’s Modern Retail Awards

2023 RTIH Innovation Awards: Global Retail Technology Implementation of the Year shortlist announced

[Restaurant Dive] Denny’s gamifies loyalty program with monthly challenges

sparkfly partners with krystal to elevate their brand's customer engagement systems

Sparkfly and Krystal Partner to Elevate the Brand’s Customer Engagement and Offer Management Systems

Sparkfly, an award-winning retail technology solutions company that helps innovative restaurants and merchants unify customer engagement technologies to create deeper and more meaningful connections with customers, announced today they have been selected by Krystal to modernize and elevate the brand’s customer experience at each of its locations across the country. … Read More

4 Ways to September-Proof Your Restaurant’s Bottom Line

Fall is right around the corner with its cooler weather and homemade soup. But, for the restaurant industry, bidding summer adieu can be a major bummer because all of that sunshine and free time is good for business. Tourism is … Read More

[Whitepaper] Today’s Digital Engagement is Tomorrow’s Stronger ROI

Explore strategies and data from Chipotle, First Watch, and &pizza — brands that are all at the forefront of digital customer engagement — that prove the tech cost on your P&L statement today is actually the ROI of tomorrow.

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[BusinessWire] Sparkfly Selected to Transform Customer Engagement System for Round Table Pizza