Author Archives: Sparkfly

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Navigating the Future of Loyalty: Innovative Strategies for Engagement, Rewards and Unveiling the Differences Ahead

Navigating the Future of Loyalty: Innovative Strategies for Engagement, Rewards and Unveiling the Differences Ahead Navigating the Future of Loyalty: Innovative Strategies for Engagement, Rewards and Unveiling the Differences Ahead

The Future of Fast Casual is Personal for Chipotle

https://www.youtube.com/watch?v=sLL9eWQqcEk At this year’s IndustryNow’s QSR Summit in Chicago, Sparkfly’s Jon Greenlee sat down with Jason Scoggins, Senior Director of Customer Activation at Chipotle, to discuss the restaurant industry’s digital transformation, Chipotle’s customer-centric approach, and the pros and cons of … Read More

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Long John Silver’s Partners with Leading Tech Innovators to Transform Customer Engagement

Chipotle’s Recipe for Success: A Customer-Centric Digital Evolution

Driven by a desire to serve up simple ingredients with a seamless experience, Chipotle has undergone a significant digital transformation over the past few years, establishing itself as a leader in customer loyalty with over 40 million rewards members. This … Read More

How to Inspire Long-term Loyalty

Discounts may attract a moth to a flame, but they’re just a flash in the pan when it comes to true brand loyalty. If you’re looking to build a lasting loyal customer base, you have to look beyond the transaction … Read More

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Sparkfly and Olo Team Up to Revolutionize Guest Engagement

Industry Innovator: TapOnIt

Sparkfly’s platform was designed to seamlessly integrate with a variety of partners so that we can create a completely customized marketing experience for our customers and a state-of-the-art experience for their customers. They deserve every cutting-edge innovation we can give … Read More

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Dynamic offers done right: Why Wendy’s was on the right track

The State of Loyalty

As customer expectations continue to evolve and tech innovations change the loyalty landscape, it’s more important than ever for brands to understand the dynamics driving brand loyalty and engagement so they can keep their customers connected and invested. That’s why … Read More

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Sparkfly Triumphed in 2023, Receiving Multiple Awards for Company Growth, Innovation and Customer Experience in Collaboration with Chipotle, Bojangles