Sparkfly – Case Study – Global QSR

A Fortune 500 QSR had tremendous digital capabilities, but it was still mailing out physical gift certificates to displeased customers. Knowing unhappy feelings were lingering while customers waited for delivery — and knowing the process was putting a strain on its staff and its budget — the company turned to Sparkfly for a solution.

Download this case study to see how Sparkfly created an integration with Salesforce to enable real-time win-back campaigns — and how the retail technology upgrade turned into millions of dollars in savings for the QSR.