Krispy Kreme Adjust Operations and Spreads Joy during COVID-19 Pandemic

We know these are challenging times, especially for restaurants. We are all in this together and we are here to help in any way that we can.

Today, we take a look at the way Krispy Kreme is navigating the Coronavirus pandemic with adjustments to their operations and creative efforts to spread joy.

Although Krispy Kreme is no longer open for dine-in or counter service, they have worked to provide easy and safe access for customers:

  • Opening stores for drive-thru only service
  • Providing online and app ordering
  • Continuing to offer delivery within 10 miles of shops

In addition, they have amplified normal health, cleaning, and sanitation practices to protect both customers and employees:

  • Enhancing cleaning and sanitizing procedures in shops
  • Boosting health-safety education for team members
  • Creating processes for identifying and responding to employees with symptoms or who test positive for the virus
  • Adding new sanitizer stands
  • Providing sanitation kits for delivery trucks 

Krispy Kreme has also created several initiatives to show gratitude to frontline workers and brighten the days of customers everywhere. They are providing all healthcare workers with a free dozen donuts every Monday through mid-May as a token of appreciation. The initiative includes all hospital workers, as well as other healthcare providers such as psychologists, dentists, optometrists, pharmacists, and staff.

Krispy Kreme also launched a new program to add a free dozen to every pick-up, drive-thru and delivery order to encourage people to share a bag with a neighbor. The free dozen is securely sealed with instructions for a safe, socially distanced and contactless drop-off.

To learn more, visit the Krispy Kreme website.