Retailers’ 2023 success comes down to one thing: a modernized customer experience. What that means and how to do that well was all the buzz earlier this month at the National Retail Federation’s (NRF) annual conference. Global leading brands came … Read More
Blog Posts
3 Ways Retailers Can Unlock New Levels of Customer Engagement in 2023
The beginning of the year is a time of great momentum and in our evolving industry, you always have to be prepared for what’s coming down the pipeline. We’ve seen a significant shift in retailers using technology to create more … Read More
Don’t Let Inflation Deflate Restaurant Profits – 3 Tips To Build Customer Loyalty
With a volatile stock market, soaring inflation, and a looming recession, consumers are scrutinizing what’s a want versus a need. Unfortunately for the foodservice industry, eating out is one of the first luxuries that price-conscious consumers cross off their lists. … Read More
Out of Their Car & Into Your Door: How C-Stores Keep Customers Coming Back
C-stores give the modern shopper precisely what they want: convenience. Literally, that’s what the “C” stands for. Delighting convenience-obsessed consumers propelled many shops out of financially bleak pandemic times. In 2021, c-store gross profits jumped 4.7% year-over-year to nearly $120 … Read More
Spread Good Cheer & Good Deals – 5 Ways Retailers Can Capture Holiday Revenues
Holiday shoppers aren’t letting a turbulent economy steal this season’s cheer. With inflation rates that haven’t been this high in 40 years, 83% of consumers plan to adjust their holiday shopping to account for the state of the economy — … Read More
The Restaurant Industry Reimagined — 3 Top Takeaways from FSTEC 2022
The greatest tech innovations of today mold the restaurants of tomorrow – which is why the Sparkfly team was so excited to head to Grapevine, Texas, for FSTEC 2022. This premier food-tech event focused on how technology and restaurants connect, … Read More
Customized Restaurant Apps Done Right Drive Revenues
Inflation, gas prices, a lack of consumer confidence…oh my! Restaurants are in the middle of a perfect storm as they continue to recover from the pandemic, tackle today’s uncertainty, and of course, work tirelessly to attract and retain loyal customers. … Read More
4 Ways to September-Proof Your Restaurant’s Bottom Line
Fall is right around the corner with its cooler weather and homemade soup. But, for the restaurant industry, bidding summer adieu can be a major bummer because all of that sunshine and free time is good for business. Tourism is … Read More
Digital Ordering Demands Aren’t Going Anywhere – Can Your Restaurant Tech Handle Them?
The weight of COVID’s stay-in-place edicts could have completely crushed the restaurant industry — if not for the massive upswing in digital ordering innovation. From burritos to burgers and everything in between, brands that perfected their digital pivot with seamless … Read More
The Rise of NFTs is Restaurants’ Newest Recipe for Success
Chipotle. McDonald’s. Panera. What do these large restaurant chains have in common? Aside from traditionally dominating market share, they have also entered the new digital frontier by embracing the metaverse and non-fungible tokens (NFTs) as a part of their next-gen … Read More